Privacy Policy

This Privacy Policy governs Proago Ventures Pvt Ltd (“Proago Ventures Pvt Ltd” or “Us”) use, disclosure, collection and storage of personal information and data provided to it by the customers and users (“Users” or “You” or “Your”) of  www.proago.in (“Website” or “Services”).

This Privacy Policy does not extend to information acquired by Proago Ventures Pvt Ltd from third party sources. This Privacy Policy is in addition to all other Agreements between You and Proago Ventures Pvt Ltd.

By Your continued use of the Services or providing Proago Ventures Pvt Ltd with information through the Website, You acknowledge that You have read and understood this Privacy Policy and accept the practices described hereunder.

In addition to this Privacy Policy, Proago Ventures Pvt Ltd may at any time present different or additional practices or terms for certain features of the Services or for promotional or special offers. These additional or different practices will be published on the Website and will apply to You from the date of such publication.  If You have any further privacy or security queries, please contact us at info@theholyredeemer.com

Type of Information Collected

You agree that Proago Ventures Pvt Ltd collects, stores and uses the following information with Your consent for the sole purpose of rendering and improving the Services.

Information You may give us: Information You may voluntarily give us at the time of using the Services, may include but not be limited to name, age, gender, contact details, photo, government identity.

Information we get from You when You use the Services: We collect the following information from Your use of the Services and the manner in which You use them:

  • Device information, including but not limited to information of Your IP address, device make, device model, device operating system, device operating system version, latitude/longitude location, carrier, data connection type, availability of payment enabled mobile wallets (examples: Apple Pay, Google Pay etc.), and sensor information such as barometric pressure, accelerometer measurements, gyroscope measurements, device orientation, magnetic field measurements, direction of travel, motion activity (e.g. walking), or other similar sensor measurements;
  • Browser information including but not limited to the type of browser, language,Your browser history;
  • Log information;
  • Information uploaded by You onto the Services, communications between You and other Users including but not limited to photographs, e-mails, messages, notes, text, drawings, images, audio messages, video files;
  • Behavior information including but not limited to information regarding the domain, referring website address, date and time of visits, page view data, keywords, visitor activities, geo location (city, country, zip code), advertisements identifiers (IDFA or Google Advertising ID etc.), history of advertisements and behavioral information from such advertisements, click data;
  • Location information may be derived from Your IP address, GPS or any other sensor that may have access points and cell towers;
  • Information from cookies and other usage data.

You may at Your discretion allow Proago Ventures Pvt Ltd to access Your contacts and Your contacts’ information including but not limited to email ids, phone numbers, addresses.

Proago Ventures Pvt Ltd or any of its third-party services may from time to time require You to provide it with payment related information including credit card, debit card, bank account details, passwords, one-time passwords and billing addresses.

Cookies

Proago Ventures Pvt Ltd may place and access certain cookies when You visit certain parts of the Website. Cookies are small text file placed on Your device for the purpose of analyzing the web page flow, measuring promotional effectiveness and promoting trust and safety.

Before Proago Ventures Pvt Ltd places cookies on Your device, You will be presented with a message bar requesting Your consent to set those cookies. You may, at Your discretion deny consent to the placing of cookies; however, this may result in certain features of Proago Ventures Pvt Ltd not being fully functional or as intended.

You may choose to enable or disable Cookies on Your internet browser at any time. You may further choose to delete Cookies at any time; however, this may result in You losing information that enables You to access Proago Ventures Pvt Ltd Services efficiently and effectively including, but not limited to, personalized settings.

Please note that Proago Ventures Pvt Ltd does not control the use of cookies on third-party websites. Proago Ventures Pvt Ltd shall at no given time require any User to disclose sensitive personal information through a telephonic call or e-mail. You are advised not to disclose or forward such information to anyone

Use of Information

The information collected by us is used for the following purposes:

  • To develop and improve Proago Ventures Pvt Ltd Services, websites, products, content and advertising;
  • Contacting You and sending You technical notices, updates, security alerts, information regards change to the Terms of Use of this Privacy Policy and other administrative messages;
  • Providing You location-based services and offers based on Your interest;
  • Detecting fraud and abuse;
  • Keeping internal records;
  • You may at Your discretion allow Proago Ventures Pvt Ltd to subscribe You and/or Your contacts to CRM Bangalore promotional emails, messages, ongoing offers and other social features including sending invites and referral links to Your contacts.
  • Proago Ventures Pvt Ltdmay provide certain additional features through third-party service providers. Such third-party service providers may have access to some of Your information for the purpose of providing services or completing transactions, however they shall be bound by this Privacy Policy;
  • In the event that Proago Ventures Pvt Ltd is transferred, or some of its assets are sold, it may disclose any or all of Your information to the acquiring party;
  • Proago Ventures Pvt Ltd may also access, use, store and disclose Personal Information (including the content of Your communications) to comply with the law and lawful requests or legal process, enforce the terms and policies governing Your use of the Service, including investigations of any potential violation, to detect or prevent security breaches, fraud or technical issues, to protect the rights or property of Proago Ventures Pvt Ltd Solutions and its Users, and when Proago Ventures Pvt Ltd believes in good faith that the disclosure is necessary to protect the personal safety of Proago Ventures Pvt Ltd, its employees, Users or the general public.

Other than the a fore mentioned, Proago Ventures Pvt Ltd shall not use or disclose Your Information for purposes other than those for which it was collected.

Third Parties Services:

Proago Ventures Pvt Ltd may engage third party service providers for the purpose of rendering the Services. Such third-party service providers may have access to any or all of Your information.

All information used by such third-party service providers shall be restricted to the extent required for the performance of their services. All data processed by third parties shall be in accordance with this Privacy Policy, General Data Protection Regulations and other domestic data protection laws.

Proago Ventures Pvt Ltd may at its sole discretion transmit certain data to third parties for marketing and advertising purposes.

Parental Rights and Child Protection

Individuals below the age of 18 years shall disclose all information strictly under the supervision of a parent of legal guardian. Parents or legal guardians may review their child’s information on the Website at any given time, direct Proago Ventures Pvt Ltd to delete it or refuse further consent for collection of the child’s information.

Proago Ventures Pvt Ltd does not knowingly collect any information of individuals under the age of 13 years. If You are under the age of 13 please do not use the Services. In the event that it comes to the notice of Proago Ventures Pvt Ltd that any individual is in breach of this requirement, Proago Ventures Pvt Ltd shall terminate their account and bar their activities on the Website and/or App.

Security

Proago Ventures Pvt Ltd has put in place suitable physical, electronic and managerial procedures to safeguard and secure Your information.

You are personally responsible for maintaining the confidentiality of Your login passwords, one-time passwordsor other passwords.

Proago Ventures Pvt Ltd uses encrypted and approved payment gateways for all financial transactions

Proago Ventures Pvt Ltd agrees that it shall not use Your information for any purpose other than for rendering the Services.

Proago Ventures Pvt Ltd uses commercially reasonable methods to protect Your information, however, transmission of information over the internet is not always perfectly secure and Proago Ventures Pvt Ltd cannot ensure the security of Your information transmitted on the Website or Services. You agree that you provide Proago Ventures Pvt Ltd with information at Your own risk.

Modifications

Proago Ventures Pvt Ltd reserves the right to modify this Privacy Policy at any time and in any manner whatsoever, at its sole discretion. All modifications to this Privacy Policy shall be posted on the Website; they shall be effective from the date of posting such notice. You agree that Proago Ventures Pvt Ltd shall not be liable to You or to any third party for any modification to this Privacy Policy. You further acknowledge that You have the right to cease using any or all of the Services at any given time at Your discretion.

Communication

If Proago Ventures Pvt Ltd is made aware of any security systems breach, it shall attempt to notify You electronically.

You may direct all communications to CRM Bangalore to www.proago.in, including requests to cease using any or all of Your information.